FSQA Root Cause Analysis: Best Practices; How Technology Can Help

Guest speaker Debby Newslow, President of D.L. Newslow & Associates, Inc. provides valuable insights on the importance of Root Cause Analysis (RCA) for continuous improvements in your food safety and quality assurance (FSQA) programs; best practices for identifying the nature, magnitude, location and timing of harmful outcomes; and how to use this data to identify the behaviors, actions, in-actions and/or conditions that can help prevent recurrences.